Business Etiquette - Polish Your Presence And Gain The Extra Edge

This course will help you successfully navigate the awkward moments that sometimes occur in the course of business. You'll have an extra edge in areas you may not have given a lot of thought of until now.

What Will Students Learn?

By the time you complete this course, you'll learn:

Effective networking, including making introductions, shaking hands, and using business cards appropriately.
How to dress appropriately for every business occasion
How to feel comfortable when dining in business and formal situations
How to feel more confident of your business communication in every situation
That extra edge that establishes trust and credibility

Business Etiquette Course Curriculum

1. A message from the instructor
2. Before we begin...
3. Etiquette Pre Test
4. Module I - Course Overview And Learning Objectives
5. Learning Objectives and Personal Objectives
1. Basics of Etiquette
2. Examples of Etiquette
1. Test Your Business Etiquette
1. The Great Shake
1. Module V: Business Card Etiquette
1. Module VI : The Skill of Making Small Talk
2. Student Assignment: Skill of Making Small Talk
1. Module VII - What's In A Name?
1. Module VIII - First Impressions ARE Lasting Impressions
1. Module IX - Dressing For Success - Dressing The Part
2. Maintaining Your Positive Impression
3. Student Assignment - Maintaining Your Positive Impression
4. Module IX - Dressing For Success - What's Your Code?
5. Student Assignment - What's Your Code?
1. Module X - Business Dining - Seven Hot Tips
2. Student Assignment - Eating Soup
3. Module X - Business Etiquette -Explanation of Place Setting
4. Other Rules
1. Module 11: Telephone Etiquette
2. Module XI - The Power of The Written Word
3. Student Assignment - Note Writing Practice
1. Business Etiquette - Post Test
2. Course Evaluation

About this course

Free
28 lessons
1.5 hours of video content

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Business Etiquette - Polish Your Presence And Gain The Extra Edge

What Will Students Learn?

Business Etiquette Course Curriculum

Welcome to Business Etiquette

Module 2 : Business Etiquette Basics

Module 3: Test Your Business Etiquette

Module 4: The Handshake

Module 5: Business Card Etiquette

Module 6: The Skill of Small Talk

Module 7: Do You Remember Names

Module 8 : Making That Great First Impression

Module 9: Dress For Success

Module 10: Business Dining

Module 11: Email and Telephone Etiquette

Next Steps

About this course

Get Started Now