Learning Objectives

By the time you complete this course, you will be able to:

  • Identify where you have processes in your business that you perform on a regular basis, so that you can see which ones make sense to focus on

  • Document or draw out a current, frequent business process that you want to improve, so that you’ll know exactly what you’re doing now and where it impacts your business and your team

  • Analyze the process you mapped out, using best practices and input from team members, to identify where the inefficiencies lie and where there’s room for improvement

  • Decide how you will change, outsource, or automate elements of your selected process, so that things run more smoothly and reliably

  • Map out and document the details of your redesigned process, so that you know exactly how it will work and who will be involved in implementing it

  • Test your new process to ensure any team members involved can easily and efficiently carry out each step

  • Communicate and roll out your new process to everyone who is affected by it, so that it becomes part of your regular business operations

Course curriculum

    1. A message from the instructor

    2. How to use this course

    3. Introduction and Overview

    4. Learning Objectives

    5. Before we begin...

    1. Identify Your High Impact Processes

    1. Document What You're Doing Now

    1. Identify Where You Can Do Better

    2. Consider When to Automate

    1. Design Your New Process

    1. Test, Implement, And Communicate

About this course

  • Free
  • 13 lessons
  • 1 hour of video content